Every cup, mug and tumbler in the Great American family is guaranteed against FACTORY DEFECTS IN WORKMANSHIP OR MATERIALS. 

Our Satisfaction Guarantee DOES NOT cover wear and tear from everyday use or accidents such as droppage. Please be careful and drink responsibly.

Need A Replacement...?

If your new item arrives home visibly damaged, or does not keep drinks cold or warm for a reasonable duration on first usage (vacuum insulated products only), please click here and complete the form so that we can assist you.

Need A Replacement?

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Great American Products
1661 South Seguin Avenue
New Braunfels, Texas 78130

Office Hours: Mon - Fri, 8am - 5pm

Phone: 830.620.4400